Fera experienced a critical incident on November 6, 2025 affecting Fera Management Portal, lasting 19d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 06, 2025, 06:37 PM UTC
We are currently experiencing slowness in our servers, which may affect app performance. Our team is actively working to resolve this issue as quickly as possible. Thank you for your patience.
- identified Nov 17, 2025, 04:36 PM UTC
Our team has identified the issue and is actively working with our service provider to resolve it as quickly as possible. We will keep you updated, and we truly appreciate your patience.
- monitoring Nov 18, 2025, 06:07 PM UTC
We have implemented multiple fixes, the overall speed of the app should be improved. Our engineers are working hard to return the full speed of the app soon.
- resolved Nov 26, 2025, 09:44 AM UTC
The slowness issue has now been resolved. We will be migrating our servers to a more reliable service provider, and once that is complete, you can expect full performance recovery and improved stability going forward. We appreciate your patience.