Fera experienced a major incident on October 25, 2025 affecting Fera Management Portal and Public API and 1 more component, lasting 1d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 25, 2025, 10:20 PM UTC
What's Happening: We're upgrading our infrastructure to improve performance and reliability. This includes database optimization, worker infrastructure improvements, and framework updates. What This Means: - Platform will be in maintenance mode during the upgrade (partial or complete outage) - Review collection will pause temporarily - All data remains safe and secure - Automatic resume after completion Benefits: - ⚡ Faster review/order processing - 🛡️ Better reliability - 📈 Improved performance
- monitoring Oct 26, 2025, 05:07 PM UTC
We have completed the system maintenance and we are monitoring the system health, performance and dashboards.
- resolved Oct 27, 2025, 12:14 PM UTC
All systems are operational.