FAX.PLUS Outage History

FAX.PLUS had 9 outages in the last 2 years totaling 14h 57m of downtime — averaging 0.4 incidents per month.

There were 9 FAX.PLUS outages since September 20, 2024 totaling 14h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fax.plus

Minor May 6, 2026

Degraded performance across multiple services

Detected by Pingoru: May 06, 2026, 04:07 PM UTC
Resolved: May 06, 2026, 05:28 PM UTC
Duration: 1h 20m

Affected: Web ApplicationWeb ApplicationiOS ApplicationiOS ApplicationAndroid ApplicationAndroid ApplicationEmail to FaxGoogle Add-OnGoogle Add-onMicrosoft Word Add-inMicrosoft Word Add-inREST Developer APIZapier IntegrationREST Developer API

Timeline · 3 updates

investigating May 06, 2026, 04:07 PM UTC

We are currently investigating this issue.
monitoring May 06, 2026, 04:49 PM UTC

A fix has been implemented and we are monitoring the results.
resolved May 06, 2026, 05:28 PM UTC

This incident has been resolved.

Read the full incident report →

Major May 5, 2026

Issues with email2fax feature with certain email providers

Detected by Pingoru: May 05, 2026, 05:55 PM UTC
Resolved: May 05, 2026, 08:01 PM UTC
Duration: 2h 5m

Affected: Email to Fax

Timeline · 3 updates

investigating May 05, 2026, 05:55 PM UTC

We are currently investigating this issue.
identified May 05, 2026, 07:23 PM UTC

The issue has been identified and a fix is being implemented.
resolved May 05, 2026, 08:01 PM UTC

This incident has been resolved.

Read the full incident report →

Minor April 7, 2026

Network issues in one of the availability zones

Detected by Pingoru: Apr 07, 2026, 02:49 PM UTC
Resolved: Apr 07, 2026, 03:14 PM UTC
Duration: 25m

Affected: Web ApplicationWeb ApplicationWeb ApplicationiOS ApplicationiOS ApplicationAndroid ApplicationEmail NotificationsAndroid ApplicationPush NotificationsFax.Plus AI FeaturesEmail to FaxGoogle Add-OnGoogle Add-onMicrosoft Word Add-inMicrosoft Word Add-inREST Developer APIZapier IntegrationREST Developer API

Timeline · 3 updates

identified Apr 07, 2026, 02:49 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Apr 07, 2026, 03:05 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Apr 07, 2026, 03:14 PM UTC

This incident has been resolved.

Read the full incident report →

Minor March 18, 2026

Partial outage in one of the datacenters

Detected by Pingoru: Mar 18, 2026, 05:24 PM UTC
Resolved: Mar 18, 2026, 08:55 PM UTC
Duration: 3h 31m

Affected: Web ApplicationWeb ApplicationWeb ApplicationiOS ApplicationiOS ApplicationAndroid ApplicationEmail NotificationsAndroid ApplicationPush NotificationsEmail to FaxGoogle Add-OnGoogle Add-onMicrosoft Word Add-inMicrosoft Word Add-inREST Developer APIZapier IntegrationREST Developer API

Timeline · 3 updates

identified Mar 18, 2026, 05:24 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Mar 18, 2026, 06:08 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 18, 2026, 08:55 PM UTC

This incident has been resolved.

Read the full incident report →

Major December 5, 2025

CDN and API connectivity issues on the upstream provider

Detected by Pingoru: Dec 05, 2025, 09:08 AM UTC
Resolved: Dec 05, 2025, 10:00 AM UTC
Duration: 52m

Affected: Web ApplicationiOS ApplicationAndroid ApplicationGoogle Add-onMicrosoft Word Add-inZapier IntegrationREST Developer APIFax.Plus Website

Timeline · 3 updates

identified Dec 05, 2025, 09:08 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Dec 05, 2025, 09:18 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Dec 05, 2025, 10:00 AM UTC

This incident has been resolved.

Read the full incident report →

Major November 18, 2025

Global network infrastucture issues

Detected by Pingoru: Nov 18, 2025, 12:37 PM UTC
Resolved: Nov 18, 2025, 03:55 PM UTC
Duration: 3h 17m

Affected: Web ApplicationiOS ApplicationAndroid ApplicationGoogle Add-onMicrosoft Word Add-inREST Developer API

Timeline · 3 updates

identified Nov 18, 2025, 12:37 PM UTC

We're currently experiencing issues with the global network infrastructure
identified Nov 18, 2025, 12:39 PM UTC

We are continuing to work on a fix for this issue.
resolved Nov 18, 2025, 03:55 PM UTC

This incident has been resolved.

Read the full incident report →

Minor February 3, 2025

Network connectivity issue in one of our data centers

Detected by Pingoru: Feb 03, 2025, 02:52 AM UTC
Resolved: Feb 03, 2025, 05:16 AM UTC
Duration: 2h 24m

Affected: Web ApplicationiOS ApplicationAndroid ApplicationREST Developer API

Timeline · 3 updates

investigating Feb 03, 2025, 02:52 AM UTC

One of our main data centers is experiencing network connectivity issues and it is affecting a percentage of our users. We are in close contact with them to resolve this issue as soon as possible.
investigating Feb 03, 2025, 04:25 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 03, 2025, 05:16 AM UTC

The incident is resolved, we will keep monitoring for further issues.

Read the full incident report →

Major January 28, 2025

Issues with fax transmission in some regions

Detected by Pingoru: Jan 28, 2025, 11:16 PM UTC
Resolved: Jan 28, 2025, 11:36 PM UTC
Duration: 19m

Affected: Inbound Fax (North America)Inbound Fax (Middle East & Africa)Inbound Fax (Europe)Inbound Fax (APAC)Inbound Fax (Latin America)

Timeline · 4 updates

investigating Jan 28, 2025, 11:16 PM UTC

We're currently experiencing delays in fax reception and are actively investigating the issue.
identified Jan 28, 2025, 11:19 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Jan 28, 2025, 11:34 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jan 28, 2025, 11:36 PM UTC

This incident has been resolved.

Read the full incident report →

Minor September 20, 2024

Local telecom issues in purchasing numbers in some areas

Detected by Pingoru: Sep 20, 2024, 12:08 PM UTC
Resolved: Sep 20, 2024, 12:49 PM UTC
Duration: 40m

Affected: Number Purchase and Management

Timeline · 4 updates

investigating Sep 20, 2024, 12:08 PM UTC

We are currently investigating this issue.
identified Sep 20, 2024, 12:23 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Sep 20, 2024, 12:28 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Sep 20, 2024, 12:49 PM UTC

This incident has been resolved.

Read the full incident report →