FAX.PLUS incident

Issues with email2fax feature with certain email providers

Major Resolved View vendor source →

FAX.PLUS experienced a major incident on May 5, 2026 affecting Email to Fax, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 05:55 PM UTC
Resolved
May 05, 2026, 08:01 PM UTC
Duration
2h 5m
Detected by Pingoru
May 05, 2026, 05:55 PM UTC

Affected components

Email to Fax

Update timeline

  1. investigating May 05, 2026, 05:55 PM UTC

    We are currently investigating this issue.

  2. identified May 05, 2026, 07:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 05, 2026, 08:01 PM UTC

    This incident has been resolved.