FAX.PLUS incident

Global network infrastucture issues

Major Resolved View vendor source →

FAX.PLUS experienced a major incident on November 18, 2025 affecting Web Application and iOS Application and 1 more component, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:37 PM UTC
Resolved
Nov 18, 2025, 03:55 PM UTC
Duration
3h 17m
Detected by Pingoru
Nov 18, 2025, 12:37 PM UTC

Affected components

Web ApplicationiOS ApplicationAndroid ApplicationGoogle Add-onMicrosoft Word Add-inREST Developer API

Update timeline

  1. identified Nov 18, 2025, 12:37 PM UTC

    We're currently experiencing issues with the global network infrastructure

  2. identified Nov 18, 2025, 12:39 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 18, 2025, 03:55 PM UTC

    This incident has been resolved.