FAX.PLUS incident
CDN and API connectivity issues on the upstream provider
FAX.PLUS experienced a major incident on December 5, 2025 affecting Web Application and iOS Application and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationiOS ApplicationAndroid ApplicationGoogle Add-onMicrosoft Word Add-inZapier IntegrationREST Developer APIFax.Plus Website
Update timeline
- identified Dec 05, 2025, 09:08 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 05, 2025, 09:18 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 05, 2025, 10:00 AM UTC
This incident has been resolved.