Fastmail incident

Third-party DNS service provider reported issues, Fastmail not impacted

Minor Resolved View vendor source →

Fastmail experienced a minor incident on August 20, 2025, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2025, 11:25 AM UTC
Resolved
Aug 20, 2025, 01:18 PM UTC
Duration
1h 53m
Detected by Pingoru
Aug 20, 2025, 11:25 AM UTC

Update timeline

  1. monitoring Aug 20, 2025, 11:25 AM UTC

    Cloudflare, our third-party DNS service provider, is currently having widespread issues. We are not aware of Fastmail customers being impacted, but we'll continue to monitor.

  2. monitoring Aug 20, 2025, 01:13 PM UTC

    The Cloudflare issue is ongoing however we have not had any reports of impact to Fastmail customers. We are continuing to monitor..

  3. resolved Aug 20, 2025, 01:18 PM UTC

    Cloudflare is operative and did not experience any issue, the notification was sent in error during a dry run of their systems. Fastmail customers experienced no impact and we were fully operational..