Fastmail incident

Interrupted access to Fastmail services

Minor Resolved View vendor source →

Fastmail experienced a minor incident on September 3, 2025, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2025, 01:50 PM UTC
Resolved
Sep 03, 2025, 03:14 PM UTC
Duration
1h 24m
Detected by Pingoru
Sep 03, 2025, 01:50 PM UTC

Update timeline

  1. investigating Sep 03, 2025, 01:50 PM UTC

    Some users are experiencing interrupted access to Fastmail services. We're looking into it..

  2. monitoring Sep 03, 2025, 02:18 PM UTC

    We have identified the cause of the issue and have implemented a fix. We are continuing to monitor. No mail has been lost..

  3. resolved Sep 03, 2025, 03:14 PM UTC

    We believe that this issue has been fully resolved. Some mail delivery was delayed, but no mail has been lost. .