Fastmail incident

Interrupted access to Fastmail services due to Cloudflare outage

Major Resolved View vendor source →

Fastmail experienced a major incident on November 18, 2025, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:30 PM UTC
Resolved
Nov 18, 2025, 03:53 PM UTC
Duration
3h 23m
Detected by Pingoru
Nov 18, 2025, 12:30 PM UTC

Update timeline

  1. identified Nov 18, 2025, 12:30 PM UTC

    An outage at Cloudflare, our external web hosting provider, is preventing some users from accessing www.fastmail.com. Users should still be able to access webmail by going to [app.fastmail.com](http://app.fastmail.com) directly. Cloudflare hosts a large fraction of web content, so users may also see images or external links failing to load in emails..

  2. resolved Nov 18, 2025, 03:53 PM UTC

    Cloudflare has reported that this incident has been resolved..