Fastmail incident

Interrupted access to Fastmail services

Minor Resolved View vendor source →

Fastmail experienced a minor incident on May 29, 2026, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 06:36 AM UTC
Resolved
May 29, 2026, 08:30 AM UTC
Duration
1h 54m
Detected by Pingoru
May 29, 2026, 06:36 AM UTC

Update timeline

  1. investigating May 29, 2026, 06:36 AM UTC

    A small number of users are experiencing issues with sending and receiving messages, as well as accessing the app..

  2. identified May 29, 2026, 06:36 AM UTC

    We've identified the issue as being caused by a failure on one of our IMAP servers, and we're actively working on a fix..

  3. monitoring May 29, 2026, 07:01 AM UTC

    We have restored the affected services by failing over to our secondary servers. We're continuing to monitor..

  4. resolved May 29, 2026, 08:30 AM UTC

    This incident has been resolved. We have successfully failed back to our primary servers, and all services are operating normally. No mail has been lost..