Fastmail experienced a minor incident on May 29, 2026, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 29, 2026, 10:07 PM UTC
A small number of users are experiencing issues with accessing Fastmail service. We are currently investigating this incident..
- identified May 29, 2026, 10:12 PM UTC
We've identified the issue as being caused by a failure on one of our IMAP servers, and we're actively working on a fix..
- monitoring May 29, 2026, 10:45 PM UTC
We have restored the affected services and we are continuing to monitor..
- resolved May 30, 2026, 12:00 AM UTC
This incident has been resolved. All services are back to operational. No mail has been lost..