Fastmail experienced a minor incident on August 25, 2026, lasting 8h 16m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 25, 2026, 07:25 PM UTC
A small number of users are experiencing issues with accessing Fastmail services. We are currently investigating this incident with our network provider..
- investigating Aug 25, 2026, 08:39 PM UTC
We're continuing to investigate. A small number of users may experience issues accessing Fastmail services. .
- monitoring Aug 26, 2026, 12:30 AM UTC
We expect the service to be restored for affected users, and we are currently monitoring closely..
- resolved Aug 26, 2026, 03:41 AM UTC
This incident has been resolved. Access to our services have been restored for affected customers. No mail has been lost, and we don't anticipate further issues..