Fastly incident

Retrospective: Impacted Performance in Auckland (AKL), Ashburn (IAD), Atlanta (PDK), Boston (BOS), Chicago (CHI), Columbus (CMH), Dallas (DFW), Denver (DEN), Detroit (DTW), Dubai (DXB), Los Angeles (B

Resolved after 1 hour 6 minutes, affecting North America and Ashburn (IAD) and 1 more, on November 4, 2026.

investigating Nov 04, 2026, 01:04 AM UTC

Between 00:21 UTC and 00:24 UTC on November 4, 2026, we experienced a performance impact to the Auckland (AKL), Ashburn (IAD), Atlanta (PDK), Boston (BOS), Chicago (CHI), Columbus (CMH), Dallas (DFW), Denver (DEN), Detroit (DTW) , Dubai (DXB), Los Angeles (BUR), Miami (MIA), Minneapolis (MSP), Montreal (YUL), New York (LGA), Newark (EWR), Palo Alto (PAO), Portland (PDX), San Jose (SJC), Seattle (BFI), Toronto (YYZ), New York (NYC), Los Angeles (LAX), Los Angeles (HHR), Jacksonville (JAX) Point of Presence (POPs). During this time, customers may have experienced elevated errors and latency. The issue has been resolved, and all services are operating normally. No other POPs or services were affected.

Started
Nov 04, 2026, 01:04 AM UTC
Resolved
Nov 04, 2026, 02:10 AM UTC
Duration
1h 6m
Detected by Pingoru
Nov 04, 2026, 01:04 AM UTC

Affected components

North AmericaAshburn (IAD)Atlanta (PDK)Boston (BOS)Chicago (CHI)Columbus (CMH)Dallas (DFW)Denver (DEN)Detroit (DTW)Jacksonville (JAX)

Update timeline

  1. investigating Nov 04, 2026, 01:04 AM UTC

    Between 00:21 UTC and 00:24 UTC on November 4, 2026, we experienced a performance impact to the Auckland (AKL), Ashburn (IAD), Atlanta (PDK), Boston (BOS), Chicago (CHI), Columbus (CMH), Dallas (DFW), Denver (DEN), Detroit (DTW) , Dubai (DXB), Los Angeles (BUR), Miami (MIA), Minneapolis (MSP), Montreal (YUL), New York (LGA), Newark (EWR), Palo Alto (PAO), Portland (PDX), San Jose (SJC), Seattle (BFI), Toronto (YYZ), New York (NYC), Los Angeles (LAX), Los Angeles (HHR), Jacksonville (JAX) Point of Presence (POPs). During this time, customers may have experienced elevated errors and latency. The issue has been resolved, and all services are operating normally. No other POPs or services were affected.

  2. resolved Nov 04, 2026, 02:10 AM UTC

    This event has been resolved.

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