Fastly incident
Cape Town (CPT), Johannesburg (JNB) with Possible Impact
Ongoing since 03:46 PM UTC, affecting Platform and Africa and 1 more.
Our engineers have identified the contributing factor causing the issue impacting our network services in the Johannesburg (JNB) Point of Presence (POP). Our engineers are now developing a fix, and we will post a new update once it has been fully implemented and we see signs of recovery. Customers in the Cape Town (CPT) POP were temporarily impacted between 14:35 and 14:54 UTC. Services in CPT have since fully recovered. All other products and services remain unaffected by this incident.
Affected components
Update timeline
- investigating Oct 27, 2026, 03:46 PM UTC
We are investigating an issue causing errors and increased latency for our network services in the Johannesburg (JNB) Point of Presence (POP). Please note that customers in the Cape Town (CPT) POP were temporarily impacted by this issue between 14:35 and 14:54 UTC; however, services in CPT have since fully recovered. Our engineers are actively working to diagnose the contributing factor. We will provide another update as more information becomes available or within the next hour.
- investigating Oct 27, 2026, 04:09 PM UTC
Our engineers have identified the contributing factor causing the issue impacting our network services in the Johannesburg (JNB) Point of Presence (POP). Our engineers are now developing a fix, and we will post a new update once it has been fully implemented and we see signs of recovery. Customers in the Cape Town (CPT) POP were temporarily impacted between 14:35 and 14:54 UTC. Services in CPT have since fully recovered. All other products and services remain unaffected by this incident.
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