Resolved after 22 hours 15 minutes, affecting Brain API and Payments, on May 22, 2026.
We are continuing to work on a fix for this issue.
Affected components
Update timeline
- investigating May 22, 2026, 06:09 PM UTC
We are investigating reports of errors when calling Claude-family model inference. Some requests may fail or time out. Fine-tuned model endpoints are not affected.
- identified May 22, 2026, 06:10 PM UTC
We have identified an issue with an upstream cloud inference provider and are working to restore Claude-family request paths.
- identified May 22, 2026, 06:11 PM UTC
Impact has broadened: dataset uploads / downloads and billing usage history are also returning errors. Fine-tuned model inference that does not route through the affected provider remains operational. We are continuing work on a fix.
- identified May 22, 2026, 06:11 PM UTC
We are continuing to work on a fix for this issue.
- resolved May 24, 2026, 05:07 AM UTC
Issues resolved, prod redeployed.
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