Resolved after 1 day 22 hours, affecting Storage, on October 23, 2023.
It appears the failing drive was the root cause of the issue. With that drive out of service, the pool has returned to normal.
Affected components
Update timeline
- identified Oct 23, 2023, 04:40 PM UTC
nas-6-0 is once again having issues and will be down for a little while so we can do a deeper investigation.
- monitoring Oct 23, 2023, 06:01 PM UTC
nas-6-0 has been brought back into service and is being closely monitored.
- investigating Oct 23, 2023, 08:25 PM UTC
nsa-6-0 is again having issues talking to the disks in the JBOD and I/O is suspended. We are investigating.
- monitoring Oct 23, 2023, 08:38 PM UTC
A bad drive has been identified and has been forced out of service. We are, again, monitoring the system.
- resolved Oct 25, 2023, 03:25 PM UTC
It appears the failing drive was the root cause of the issue. With that drive out of service, the pool has returned to normal.
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