Farm HPC cluster incident

Failed Ethernet switch

Resolved after 1 hour 24 minutes, affecting high,low and bmh,bmm and 1 more, on December 20, 2023.

resolved Dec 20, 2023, 06:51 PM UTC

All stragglers have been brought back into the fold and slurm is able to communicate with the nodes and start jobs.

Started
Dec 20, 2023, 05:26 PM UTC
Resolved
Dec 20, 2023, 06:51 PM UTC
Duration
1h 24m
Detected by Pingoru
Dec 20, 2023, 05:26 PM UTC

Affected components

high,lowbmh,bmmbgpugpuh,gpum

Update timeline

  1. identified Dec 20, 2023, 05:26 PM UTC

    A failed Ethernet switch in Farm has broken internal communications required for DNS, DHCP, Slurm, etc. Admins are working on getting a temporary replacement installed to restore communications. No new jobs will be able to start until the replacement is online.

  2. monitoring Dec 20, 2023, 06:40 PM UTC

    The switch has been replaced and most hosts are now able to talk as necessary. We are still working on bringing the stragglers back into the fold.

  3. resolved Dec 20, 2023, 06:51 PM UTC

    All stragglers have been brought back into the fold and slurm is able to communicate with the nodes and start jobs.

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