Resolved after 15 days, affecting Storage, on January 16, 2024.
Both NASii have been brought back into service and verified to be working again. Admins are monitoring and doing further investigation to see if the root cause can be found.
Affected components
Storage
Update timeline
- identified Jan 16, 2024, 05:00 PM UTC
nas-6-0 & nas-6-1 are currently offline. We are working to bring them back online as soon as possible.
- monitoring Jan 16, 2024, 06:41 PM UTC
Both NASii have been brought back into service and verified to be working again. Admins are monitoring and doing further investigation to see if the root cause can be found.
- resolved Jan 31, 2024, 05:27 PM UTC
This incident has been resolved.
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