Farm HPC cluster incident

Login node down

Resolved after 23 minutes, affecting Login, on March 13, 2024.

identified Mar 13, 2024, 08:50 PM UTC

We have reseated the network card and rebooted the system. The login node is available for use.

Started
Mar 13, 2024, 08:26 PM UTC
Resolved
Mar 13, 2024, 08:50 PM UTC
Duration
23m
Detected by Pingoru
Mar 13, 2024, 08:26 PM UTC

Affected components

Login

Update timeline

  1. identified Mar 13, 2024, 08:26 PM UTC

    The Farm login node's external network card is "loose", so the OS lost its ability to work with the hardware. Hands are in the Data Center working on it now.

  2. identified Mar 13, 2024, 08:50 PM UTC

    We have reseated the network card and rebooted the system. The login node is available for use.

  3. resolved Mar 13, 2024, 08:50 PM UTC

    This incident has been resolved.

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