Farm HPC cluster incident

Farm's slurmdbd having intermittent issues

Resolved after 152 days, affecting Slurm, on April 24, 2025.

investigating Apr 24, 2025, 12:22 AM UTC

Farm's slurmdbd is having intermittent issues. If you see an error like below, it means the problem has occurred again, and we will restart slurmdbd to bring it back into service. """sacctmgr: error: _open_persist_conn: failed to open persistent connection to host:monitoring-ib:6819: Connection timed out sacctmgr: error: Sending PersistInit msg: Connection timed out""" We have a support case open with SchedMD and will update this issue as we learn more.

Started
Apr 24, 2025, 12:22 AM UTC
Resolved
Sep 23, 2025, 12:42 AM UTC
Duration
152d
Detected by Pingoru
Apr 24, 2025, 12:22 AM UTC

Affected components

Slurm

Update timeline

  1. investigating Apr 24, 2025, 12:22 AM UTC

    Farm's slurmdbd is having intermittent issues. If you see an error like below, it means the problem has occurred again, and we will restart slurmdbd to bring it back into service. """sacctmgr: error: _open_persist_conn: failed to open persistent connection to host:monitoring-ib:6819: Connection timed out sacctmgr: error: Sending PersistInit msg: Connection timed out""" We have a support case open with SchedMD and will update this issue as we learn more.

  2. resolved Sep 23, 2025, 12:42 AM UTC

    This incident has been resolved.

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