Farm HPC cluster incident

Jobs getting stuck in completing

Resolved after 4 days, affecting Slurm, on May 1, 2026.

resolved May 05, 2026, 10:54 PM UTC

Continued monitoring shows the workaround is still working, so this incident is resolved.

Started
May 01, 2026, 10:54 PM UTC
Resolved
May 05, 2026, 10:54 PM UTC
Duration
4d
Detected by Pingoru
May 01, 2026, 10:54 PM UTC

Affected components

Slurm

Update timeline

  1. investigating May 01, 2026, 10:54 PM UTC

    Admins are investigating an issue where most jobs on Farm are getting stuck in the completing stage.

  2. investigating May 02, 2026, 05:34 PM UTC

    The issue is that slurmctld is not properly starting and completing jobs when under load. Admins have opened a Severity 1 ticket with SchedMD support and are waiting to hear back.

  3. monitoring May 05, 2026, 12:35 AM UTC

    SchedMD identified the bug that was impacting Farm. The workaround they provided seems to have resolved the outage. Admins will continue to monitor.

  4. resolved May 05, 2026, 10:54 PM UTC

    Continued monitoring shows the workaround is still working, so this incident is resolved.

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