Faria Education Group incident

Launchpad experiencing performance issues

Resolved after 30 minutes, on August 31, 2017.

resolved Aug 31, 2017, 07:57 AM UTC

LaunchPad is operating normally. Thanks for your patience while we brought all hands on deck to restore systems.

Started
Aug 31, 2017, 07:26 AM UTC
Resolved
Aug 31, 2017, 07:57 AM UTC
Duration
30m
Detected by Pingoru
Aug 31, 2017, 07:26 AM UTC

Update timeline

  1. monitoring Aug 31, 2017, 07:26 AM UTC

    We have identified a performance issue in LaunchPad that has affected logins for the past 30 minutes. We have identified the cause, applied a fix, and will continue to monitor it while performance returns to normal.

  2. resolved Aug 31, 2017, 07:57 AM UTC

    LaunchPad is operating normally. Thanks for your patience while we brought all hands on deck to restore systems.

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