Faria Education Group incident

OpenApply experiencing degraded performance

Resolved after 7 hours 25 minutes, on October 30, 2017.

monitoring Oct 30, 2017, 07:25 PM UTC

We have identified the issue and have stabilized service. We are performing RCA while monitoring for other anomalous activity.

Started
Oct 30, 2017, 07:01 PM UTC
Resolved
Oct 31, 2017, 02:27 AM UTC
Duration
7h 25m
Detected by Pingoru
Oct 30, 2017, 07:01 PM UTC

Update timeline

  1. monitoring Oct 30, 2017, 07:01 PM UTC

    We have noticed a large percentage of all OpenApply requests experiencing errors and have brought all hands on to investigate and resolve.

  2. monitoring Oct 30, 2017, 07:25 PM UTC

    We have identified the issue and have stabilized service. We are performing RCA while monitoring for other anomalous activity.

  3. resolved Oct 31, 2017, 02:27 AM UTC

    Systems are operating normally.

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