Resolved after 17 minutes, affecting Famly App, on January 31, 2022.
We have resolved the instance, but will continue to monitor the stability of the system.
Affected components
Famly App
Update timeline
- investigating Jan 31, 2022, 01:23 PM UTC
We're experiencing issues with the Famly App causing it to be extremely slow or not working at all for some users. We are looking into this and will keep you posted on the progress.
- monitoring Jan 31, 2022, 01:30 PM UTC
We have identified the issue and are restarting the affected services to get them into a healthy state. The problem should be fully resolved shortly.
- resolved Jan 31, 2022, 01:41 PM UTC
We have resolved the instance, but will continue to monitor the stability of the system.
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