Famly incident

Degraded performance

Resolved after 1 hour 18 minutes, affecting Famly App, on November 29, 2022.

identified Nov 29, 2022, 02:43 PM UTC

You might be experiencing a bit of continued slowness and a few problems around logging in right now. Things are improving but might stay a little slow for the half hour. In the worst case scenario if you get logged out, things will be saved even if it doesn’t seem like it. We expect things to improve slowly over the next half hour.

Started
Nov 29, 2022, 01:35 PM UTC
Resolved
Nov 29, 2022, 02:54 PM UTC
Duration
1h 18m
Detected by Pingoru
Nov 29, 2022, 01:35 PM UTC

Affected components

Famly App

Update timeline

  1. investigating Nov 29, 2022, 01:35 PM UTC

    We are experiencing some problems in our systems. We are looking into resolving it.

  2. investigating Nov 29, 2022, 02:12 PM UTC

    You might be experiencing a bit of continued slowness and a few problems around logging in right now. Things are improving but might stay a little slow for the half hour. In the worst case scenario if you get logged out, things will be saved even if it doesn’t seem like it. We expect things to improve slowly over the next half hour.

  3. identified Nov 29, 2022, 02:43 PM UTC

    You might be experiencing a bit of continued slowness and a few problems around logging in right now. Things are improving but might stay a little slow for the half hour. In the worst case scenario if you get logged out, things will be saved even if it doesn’t seem like it. We expect things to improve slowly over the next half hour.

  4. resolved Nov 29, 2022, 02:54 PM UTC

    Things are back to normal on all systems.

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