Resolved after 3 hours 40 minutes, affecting Famly App, on September 26, 2023.
The problem should now be fixed, so new emails are being sent. But we still have some old emails, in a queue, which will be sent during the next couple of hours.
Affected components
Famly App
Update timeline
- identified Sep 26, 2023, 02:08 PM UTC
We have identified an issue, making emails not sent correctly, but they will be sent eventually. Emails might be delayed by some hours. We are working on getting all emails sent as fast as possible.
- monitoring Sep 26, 2023, 04:13 PM UTC
The problem should now be fixed, so new emails are being sent. But we still have some old emails, in a queue, which will be sent during the next couple of hours.
- resolved Sep 26, 2023, 05:49 PM UTC
This incident has been resolved.
Your product runs on more than Famly
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services