Resolved after 1 hour 28 minutes, affecting Famly App, on October 4, 2023.
We have now resolved the issue, all systems are caught up and everything should be working normally again.
Affected components
Update timeline
- identified Oct 04, 2023, 02:25 PM UTC
We are currently having an issue making some data which is saved in famly look like it is not saved. This includes signing children in and out, which is happening, but the signing out might not show up.
- identified Oct 04, 2023, 02:55 PM UTC
We are continuing to work on a fix for the identified problem and will report back as soon as we know more.
- identified Oct 04, 2023, 03:24 PM UTC
We are still working on fixing the issue, and our monitoring shows that things are improving. But it's not back to normal yet.
- resolved Oct 04, 2023, 03:54 PM UTC
We have now resolved the issue, all systems are caught up and everything should be working normally again.
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