Resolved after 13 minutes, affecting Famly App, on May 20, 2025.
We’re now confident the problem we’ve identified was fixed, and so we’re closing this incident. If you’re still seeing any problems, please drop our customer team a message.
Affected components
Famly App
Update timeline
- investigating May 20, 2025, 07:42 AM UTC
We're experiencing issues with the Famly App causing it to be extremely slow or not working at all for some users. We are looking into this and will keep you posted on the progress.
- investigating May 20, 2025, 07:49 AM UTC
We are continuing to investigate this issue.
- resolved May 20, 2025, 07:55 AM UTC
We’re now confident the problem we’ve identified was fixed, and so we’re closing this incident. If you’re still seeing any problems, please drop our customer team a message.
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