Fairwinds incident

Platform slowness

Resolved after 4 hours 56 minutes, affecting Frontend and API, on February 4, 2025.

monitoring Feb 04, 2025, 07:35 PM UTC

We have implemented a fix and are monitoring as metrics recover.

Started
Feb 04, 2025, 03:11 PM UTC
Resolved
Feb 04, 2025, 08:08 PM UTC
Duration
4h 56m
Detected by Pingoru
Feb 04, 2025, 03:11 PM UTC

Affected components

FrontendAPI

Update timeline

  1. investigating Feb 04, 2025, 03:11 PM UTC

    We are currently investigating slowness with database queries.

  2. investigating Feb 04, 2025, 04:00 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 04, 2025, 05:32 PM UTC

    We have identified the issue and are working on short-term mitigations.

  4. monitoring Feb 04, 2025, 07:35 PM UTC

    We have implemented a fix and are monitoring as metrics recover.

  5. resolved Feb 04, 2025, 08:08 PM UTC

    The incident has been resolved and performance should be back to normal.

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