Factorial HR experienced a critical incident on March 13, 2023 affecting API & backend, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
API & backend
Update timeline
- investigating Mar 13, 2023, 03:09 PM UTC
We are investigating a Backend Service issue that might be affecting some users. We are making every effort to find a solution as soon as possible. We'll soon provide another update.
- resolved Mar 13, 2023, 03:17 PM UTC
We’re back! The Backend Service should be up and running. Thanks for bearing with us.