Factorial HR incident

Factorial Backend Error

Critical Resolved View vendor source →

Factorial HR experienced a critical incident on March 16, 2023 affecting API & backend, lasting 39s. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2023, 05:05 PM UTC
Resolved
Mar 16, 2023, 05:05 PM UTC
Duration
39s
Detected by Pingoru
Mar 16, 2023, 05:05 PM UTC

Affected components

API & backend

Update timeline

  1. investigating Mar 16, 2023, 05:05 PM UTC

    We are investigating a Backend Service issue that might be affecting some users. We are making every effort to find a solution as soon as possible. We'll soon provide another update.

  2. resolved Mar 16, 2023, 05:05 PM UTC

    We’re back! The Backend Service should be up and running. Thanks for bearing with us.