Factorial HR incident

Factorial Backend Error

Critical Resolved View vendor source →

Factorial HR experienced a critical incident on March 30, 2023 affecting API & backend, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2023, 08:18 AM UTC
Resolved
Mar 30, 2023, 09:44 AM UTC
Duration
1h 26m
Detected by Pingoru
Mar 30, 2023, 08:18 AM UTC

Affected components

API & backend

Update timeline

  1. investigating Mar 30, 2023, 08:18 AM UTC

    We are investigating a Backend Service issue that might be affecting some users. We are making every effort to find a solution as soon as possible. We'll soon provide another update.

  2. resolved Mar 30, 2023, 09:44 AM UTC

    We’re back! The Backend Service should be up and running. Thanks for bearing with us.