Factorial HR incident

Brief service interruption during Database migration

Notice Resolved View vendor source →

Factorial HR experienced a notice incident on July 1, 2024 affecting API & backend, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2024, 02:58 PM UTC
Resolved
Jul 01, 2024, 02:58 PM UTC
Duration
—
Detected by Pingoru
Jul 01, 2024, 02:58 PM UTC

Affected components

API & backend

Update timeline

  1. resolved Jul 01, 2024, 02:58 PM UTC

    As part of our continuous efforts to improve the application and its performance, an unanticipated short service interruption has been noticed while upgrading our database services. We apologize for the inconvenience this event may have caused our customers and will improve our protocols to ensure this kind of interruption does not reoccur.