Factorial HR experienced a minor incident on October 23, 2024 affecting Factorial website, lasting 3h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Factorial website
Update timeline
- identified Oct 23, 2024, 08:39 AM UTC
We have been experiencing slow response times, leading to the app being unusable at times. We have identified the root of the issue and are now working on a solution. We expect it to be deployed during the next 2 hours.
- monitoring Oct 23, 2024, 10:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 23, 2024, 12:06 PM UTC
This incident has been resolved.