Factorial HR incident

Sidebar visibility issue in Factorial web application

Major Resolved View vendor source →

Factorial HR experienced a major incident on November 15, 2024 affecting Factorial website, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2024, 12:20 PM UTC
Resolved
Nov 15, 2024, 12:20 PM UTC
Duration
—
Detected by Pingoru
Nov 15, 2024, 12:20 PM UTC

Affected components

Factorial website

Update timeline

  1. resolved Nov 15, 2024, 12:20 PM UTC

    Since around 11:15 CET, the sidebar in the Factorial app hasn’t been visible, making it unusable. We identified the root cause but chose to quickly reduce the impact by rolling back to a previous version at 12:00 CET. Thanks for your patience, and sorry for the inconvenience! - The Factorial Team