Factorial HR incident

Incorrect avatars displayed

Major Resolved View vendor source →

Factorial HR experienced a major incident on February 7, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2025, 09:23 AM UTC
Resolved
Feb 06, 2025, 11:30 AM UTC
Duration
—
Detected by Pingoru
Feb 07, 2025, 09:23 AM UTC

Update timeline

  1. resolved Feb 07, 2025, 09:23 AM UTC

    On February 6, 2025, between 12:20 and 15:09, some components of the Factorial application may have displayed incorrect avatars due to an issue in our last release. The issue was reported at 14:48, and our internal team immediately resolved it. If you’re still experiencing issues, please refresh the page in your browser. If the issue persists you can reach us via your Customer Support Portal.