Factbird incident

Issues sending SMS messages (Andon and Alarms)

Resolved after 38 minutes, affecting Data Analysis, on October 23, 2026.

investigating Oct 23, 2026, 10:07 AM UTC

We are currently experiencing issues with our SMS service provider. SMS notifcations are not being sent out for Andon and Alarms. We are looking into it

Started
Oct 23, 2026, 10:07 AM UTC
Resolved
Oct 23, 2026, 10:45 AM UTC
Duration
38m
Detected by Pingoru
Oct 23, 2026, 10:07 AM UTC

Affected components

Data Analysis

Update timeline

  1. investigating Oct 23, 2026, 10:07 AM UTC

    We are currently experiencing issues with our SMS service provider. SMS notifcations are not being sent out for Andon and Alarms. We are looking into it

  2. investigating Oct 23, 2026, 10:07 AM UTC

    We are currently experiencing issues with our SMS service provider. SMS notifcations are not being sent out for Andon and Alarms. We are looking into it

  3. resolved Oct 23, 2026, 10:45 AM UTC

    This incident has been resolved.

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