Fabrick incident

Service degradation and slowdowns on Fabrick services

Notice Resolved View vendor source →

Fabrick experienced a notice incident on September 18, 2026 affecting PSD2 Passive Gateway and VOP - Verification of Payee, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 10:30 AM UTC
Resolved
Sep 18, 2026, 10:30 AM UTC
Duration
Detected by Pingoru
Sep 18, 2026, 10:30 AM UTC

Affected components

PSD2 Passive GatewayVOP - Verification of Payee

Update timeline

  1. resolved Sep 18, 2026, 10:30 AM UTC

    Between September 17, 2026 at 23:30 and September 18, 2026 at 01:31, during a scheduled non-critical patch management activity, some Fabrick services experienced performance slowdowns and temporary service degradation. The impact resulted in longer-than-normal response times and potential intermittent issues affecting specific functionalities. The technical team continuously monitored the situation and implemented the necessary mitigation actions to restore expected service levels. The incident has been fully resolved, and all services are operating normally and are under ongoing monitoring. The services involved are: - PSD2 Passive Gateway - VOP - Verification of Payee Fabrick Team Nel periodo compreso tra 17 settembre 2026 alle 23:30 e 18 settembre 2026 alle 01:31, durante un'attività programmata di patch management non critica, alcuni servizi Fabrick hanno registrato rallentamenti e una temporanea degradazione delle prestazioni. L'impatto si è manifestato con tempi di risposta superiori al normale e possibili discontinuità nell'utilizzo di alcune funzionalità. Il team tecnico ha monitorato costantemente l'evento e ha adottato le necessarie azioni di mitigazione per ripristinare i livelli di servizio attesi. L'incidente è completamente rientrato e tutti i servizi risultano pienamente operativi e monitorati. I servizi coinvolti sono: - PSD2 Passive Gateway - VOP - Verification of Payee Team Fabrick