EZ Texting incident

Texting and Site Delays

Minor Resolved View vendor source →

EZ Texting experienced a minor incident on December 15, 2022 affecting EZ Texting Website and EZ Texting API and 1 more component, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2022, 09:14 PM UTC
Resolved
Dec 16, 2022, 12:39 AM UTC
Duration
3h 25m
Detected by Pingoru
Dec 15, 2022, 09:14 PM UTC

Affected components

EZ Texting WebsiteEZ Texting APIEZ Texting ServicesEZ Texting SMSEZ Texting MMS

Update timeline

  1. investigating Dec 15, 2022, 09:14 PM UTC

    We are experiencing intermittent delays in text delivery and application access.

  2. identified Dec 15, 2022, 10:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 15, 2022, 10:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 16, 2022, 12:39 AM UTC

    This incident has been resolved.