EZ Texting experienced a minor incident on February 27, 2023 affecting CallFire Services and EZ Texting Services and 1 more component, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
CallFire ServicesEZ Texting ServicesCallFire SMSEZ Texting SMSEZ Texting MMS
Update timeline
- identified Feb 27, 2023, 03:30 PM UTC
We are experiencing a temporary service disruption. Outbound messages and contact uploads may be delayed. We are working to resolve the issue as soon as possible. Thanks for your patience.
- monitoring Feb 27, 2023, 03:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 27, 2023, 06:37 PM UTC
This incident has been resolved.