EZ Texting experienced a major incident on May 12, 2023 affecting EZ Texting Website and EZ Texting API and 1 more component, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
EZ Texting WebsiteEZ Texting APIEZ Texting ServicesEZ Texting SMSEZ Texting MMS
Update timeline
- investigating May 12, 2023, 06:02 PM UTC
We are experiencing a temporary service disruption. Some customers may experience issues with completing message creation. We are working to resolve the issue as soon as possible.
- monitoring May 12, 2023, 06:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 12, 2023, 09:11 PM UTC
This incident has been resolved.