EZ Texting experienced a notice incident on May 19, 2023 affecting SMS - Short Codes and CallFire Website and 1 more component, lasting 3h 55m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - Short CodesCallFire WebsiteSMS - Long CodesCallFire APIEZ Texting APISMS - Toll FreeCallFire ServicesEZ Texting ServicesMMS - Short CodesCallFire SMS
Update timeline
- investigating May 19, 2023, 04:00 PM UTC
We are experiencing service disruptions that are affecting application services, API services, and login among other things. Thank you for your patience while we continue to investigate and work towards a fix.
- investigating May 19, 2023, 05:49 PM UTC
We are continuing to investigate this issue.
- monitoring May 19, 2023, 05:51 PM UTC
A fix has been implemented and systems are recovering. We are monitoring the situation closely.
- resolved May 19, 2023, 07:55 PM UTC
This incident has been resolved.