EZ Texting incident

Processing Delays on Messages

Minor Resolved View vendor source →

EZ Texting experienced a minor incident on September 22, 2023 affecting EZ Texting Website and EZ Texting SMS and 1 more component, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2023, 06:52 PM UTC
Resolved
Sep 23, 2023, 09:23 PM UTC
Duration
1d 2h
Detected by Pingoru
Sep 22, 2023, 06:52 PM UTC

Affected components

EZ Texting WebsiteEZ Texting SMSEZ Texting MMS

Update timeline

  1. investigating Sep 22, 2023, 06:52 PM UTC

    We are currently investigating a delay in messages moving from the "processing" status to "sent" in the UI. Please note, that messages should be getting delivered as intended and we believe this is a display error.

  2. resolved Sep 23, 2023, 09:23 PM UTC

    The delayed reporting issue is now resolved, thank you for your patience.