EZ Texting incident

Message & Processing Delays

Minor Resolved View vendor source →

EZ Texting experienced a minor incident on November 9, 2023 affecting EZ Texting Services and EZ Texting SMS and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2023, 05:38 PM UTC
Resolved
Nov 09, 2023, 06:25 PM UTC
Duration
47m
Detected by Pingoru
Nov 09, 2023, 05:38 PM UTC

Affected components

EZ Texting ServicesEZ Texting SMSEZ Texting MMS

Update timeline

  1. investigating Nov 09, 2023, 05:38 PM UTC

    Our system is experiencing heavy load right now, are we are seeing delays in message processing. We are currently expecting message to go out in the order each request was received, so there is no need to duplicate your campaigns in an effort to get them sent sooner. We're very sorry for the inconvenience, we will post updates as we learn more.

  2. resolved Nov 09, 2023, 06:25 PM UTC

    This incident has been resolved.