EZ Texting incident

Provisioning Impacted for newly-Order Numbers

Major Resolved View vendor source →

EZ Texting experienced a major incident on July 23, 2024 affecting CallFire Services and Number Provisioning, lasting 15h 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2024, 10:32 PM UTC
Resolved
Jul 24, 2024, 01:56 PM UTC
Duration
15h 24m
Detected by Pingoru
Jul 23, 2024, 10:32 PM UTC

Affected components

CallFire ServicesNumber Provisioning

Update timeline

  1. identified Jul 23, 2024, 10:32 PM UTC

    An outage with a core industry entity is causing delays with the provisioning of local numbers for texting. We recommend that you refrain from switching service to a new number at this time, if you have an existing number that is already live. We will share more information as soon as we've received an update from our industry partners.

  2. resolved Jul 24, 2024, 01:56 PM UTC

    The provisioning outage has been resolved. Thank you for your patience.