EZ Texting incident

Investigating Service Degradation - Short Code MMS Service

Minor Resolved View vendor source →

EZ Texting experienced a minor incident on September 19, 2024 affecting MMS - Short Codes, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2024, 03:19 AM UTC
Resolved
Sep 19, 2024, 05:06 AM UTC
Duration
1h 47m
Detected by Pingoru
Sep 19, 2024, 03:19 AM UTC

Affected components

MMS - Short Codes

Update timeline

  1. investigating Sep 19, 2024, 03:19 AM UTC

    We are observing delayed short code MMS messages, and investigating what appears to be a service degradation at one of our direct connect providers. We sincerely apologize for the inconvenience; we will share updates as soon as we learn more.

  2. resolved Sep 19, 2024, 05:06 AM UTC

    Our direct connect provider has confirmed that MMS messages were delayed between 12:04 to 5:00 EDT on September 18th, and the issue is now resolved. Thank you all for your patience.