EZ Texting incident

Error Affecting Web Access

Major Resolved View vendor source →

EZ Texting experienced a major incident on October 21, 2024 affecting CallFire Website and EZ Texting Website and 1 more component, lasting 6h 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2024, 04:07 PM UTC
Resolved
Oct 21, 2024, 10:29 PM UTC
Duration
6h 22m
Detected by Pingoru
Oct 21, 2024, 04:07 PM UTC

Affected components

CallFire WebsiteEZ Texting WebsiteCallFire ServicesEZ Texting Services

Update timeline

  1. investigating Oct 21, 2024, 04:07 PM UTC

    We are currently looking into an error affecting access to certain pages in our web application. You may see an "Internal Server Error" on certain pages. Thank you all for your patience while we investigate.

  2. investigating Oct 21, 2024, 04:18 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 21, 2024, 10:29 PM UTC

    This incident has been resolved.