EZ Texting experienced a critical incident on August 21, 2025 affecting Number Provisioning, lasting 3h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Aug 21, 2025, 03:29 PM UTC
We’re continuing to see intermittent errors and delays when registering or provisioning new numbers, including A2P registrations, due to an upstream industry registrar issue. Existing numbers and active services remain unaffected. Our teams are monitoring the situation closely and working with the upstream provider to mitigate impact. We’ll provide updates as they become available.
- resolved Aug 21, 2025, 06:32 PM UTC
As of 10:30 AM PST / 1:30 PM EST, the issue affecting new number registration and A2P provisioning has been resolved. Systems are operating normally, and we’ll continue to monitor for stability.