Extole incident

Admin API Performance Degradation

Minor Resolved View vendor source →

Extole experienced a minor incident on July 23, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2025, 10:21 AM UTC
Resolved
Jul 23, 2025, 10:21 AM UTC
Duration
Detected by Pingoru
Jul 23, 2025, 10:21 AM UTC

Update timeline

  1. monitoring Jul 23, 2025, 10:21 AM UTC

    Jul 23, 03:21 PDT Resolved - This incident has been resolved. Jul 23, 03:17 PDT Update - We are continuing to monitor for any further issues. Jul 23, 03:14 PDT Monitoring - We have identified the root cause and applied a fix, and are monitoring the improved performance. Campaigns edits will start to be applied now. Jul 23, 03:10 PDT Identified - The issue has been identified and a fix is being implemented. Jul 23, 03:06 PDT Investigating - We are currently investigating a performance issue with the Admin API that is impacting the ability to change campaigns.