Extensiv experienced a minor incident on August 5, 2024 affecting Small Parcel Suite, lasting 7h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Small Parcel Suite
Update timeline
- identified Aug 05, 2024, 07:55 PM UTC
UPS reports that they are experiencing a technical outage. Users who ship with UPS may be affected. See https://status.shipengine.com/ for more details. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.
- monitoring Aug 05, 2024, 10:29 PM UTC
UPS has reported that the technical outage experienced today had been resolved. We will continue to monitor to ensure a full resolution.
- resolved Aug 06, 2024, 03:03 AM UTC
This incident has been resolved.